Key Themes from Forrester’s Customer Experience Forum
Forrester’s Customer Experience Forum Key Themes by PeopleMetrics Last week PeopleMetrics headed off to Forrester’s Customer Experience Forum to learn from and meet with other customer experience (Cx) practitioners and vendors. Without any doubt, the space we inhabit is evolving and growing up. It is truly exciting to be a part of this young practice and meet with the passionate people who work tirelessly to…
See You at Forrester’s Customer Experience Forum 2011
We are excited to be a Silver Sponsor of this year’s Forrester Customer Experience Forum! PeopleMetrics founder and CEO Sean McDade will join our Executive VPs Frank Rowe and Kate Feather in attendance at the forum, held in New York on June 21st and 22nd. Visit them in booth #311 and drop off your business card to be entered into a drawing for three $100…
Join PeopleMetrics at Customer Feedback Week
On September 20-22, thought leaders from across the country will gather for the 7th annual Customer Feedback Week, an event highlighting the latest developments in the VOC industry. At the conference, experts will expound on capturing, analyzing, and using customer feedback to increase customer retention and attract new customers. PeopleMetrics is attending and sponsoring Customer Feedback Week. Additionally, PeopleMetrics president Sean McDade will join Executive…