Dream Jobs: Companies with the best employee engagement scores
How do you measure your business’ success? Employee Engagement is one of the most telling measurements. This is because engaged, passionate employees create engaged customers, resulting in increased sales and impacting other key performance indicators. Marketing guru Jay Abraham once said, “You are surrounded by simple, obvious solutions that can dramatically increase your income, power, influence and success. The problem is, you just don’t see…
Enterprise Feedback Management: Can It Help Your Company Grow?
Enterprise Feedback Management systems are gaining in popularity. Enterprise Feedback Management (EFM) is a term used to describe systems and techniques that allow organizations to distribute surveys and gather results. A business’ EFM system may include software as well as specific processes. There are several reasons why EFM systems are gaining popularity. First, they ensure that feedback is gathered and shared across departments. Previously, most feedback practices…
Customer-Based Employee Recognition: How to reward your unsung brand champions
If your most loyal customers were in charge of employee recognition, who would get the coveted Employee of the Month parking spot? Would your customers’ picks mirror your internal recognition? Employee recognition is widely recognized as a major factor in motivating employees to improve performance, yet many businesses’ recognition programs are based on managers’ impressions, not customer feedback. It’s intuitive to base recognition on managers’…