See You at Forrester’s Customer Experience Forum 2011
We are excited to be a Silver Sponsor of this year’s Forrester Customer Experience Forum! PeopleMetrics founder and CEO Sean McDade will join our Executive VPs Frank Rowe and Kate Feather in attendance at the forum, held in New York on June 21st and 22nd. Visit them in booth #311 and drop off your business card to be entered into a drawing for three $100 iTunes gift cards!
At the PeopleMetrics booth, you’ll also be able to test-drive PeopleMetrics’ Voice of the Customer and Voice of the Employee technology. Our customer engagement and employee engagement experts will be on hand to answer any questions you may have about customer experience management, among other topics.
Overall, this year’s Customer Experience Forum focuses on the question What is the Right Customer Experience Strategy for your Company? Here are a few sessions that caught our attention:
A Relentless Focus on Its Members (USAA)
June 21, 9:35-10:20am
Mad Men Or Math Men: Defining Customer Experience In A Digitally Connected World
June 21, 11:05-11:45am
A Relationship-Driven Approach to Service
June 22, 9:15-9:55am
We hope to see you there!