2010 Cable and Satellite TV - Most Engaged Organizations
Cable & Satellite TV Providers claimed the lowest Engagement scores in 2009. And in 2010, they sunk another five points. While their customers want to see improvement on everything from consistency of the service to a better price offer, the MEC study has identified one thing in particular that will move this industry's customers from disdain to delight.
Comcast
DirecTV
DISH
Time Warner
Please contact us if you are interested in learning more about the 2010 Most Engaged Customers Study.
