2010 Discount Retailers - Most Engaged Organizations
While discount retailers are still doing better than the Engagement average, most of the discount retailers in our study have seen Engagement levels slip since 2009. Shoppers at discount retailers expect a lot - they want a variety of quality products at affordable prices combined with attentive service. But retailers who can engage this demanding consumer will feel their thanks in the bottom line.
BJ's
Costco
Sam's Club
Target
Walmart
Please contact us if you are interested in learning more about the 2010 Most Engaged Customers Study.
