2010 Luxury Retail and Hospitality Providers - Most Engaged Organizations
For an industry that exists to provide their customers the best, it is no surprise that the Luxury sector is the most Engaging in the MEC study. They have provided the best offers, the best care, the most consistency. They have built trust and shown effort. And while all of these build Engagement, the 2010 MEC study has identified the one magic driver that makes the luxury shopper fall in love.
Business/First Class Air Travel
Business/First Class Air Travel (International)
Coach
The Four Seasons
The Ritz-Carlton
Please contact us if you are interested in learning more about the 2010 Most Engaged Customers Study.