2010 Specialty and Household Furnishings - Most Engaged Organizations
The Books, Bears and Beyond Industry can't rely on hunger or necessity to keep their customers coming back. An Engaging experience is imperative to their survival. Understanding what drives shoppers in this industry will ultimately determine the fate of the brands that play in the ever-changing field of "things we could do without."
Barnes & Noble
Bed, Bath & Beyond
Build-a-Bear Workshop
REI
The Container Store
Williams-Sonoma
Please contact us if you are interested in learning more about the 2010 Most Engaged Customers Study.