3 Strategies for Turning Your Customers Into Promoters

Customer Experience | Net Promoter Score | PeopleMetrics LIVE

Reading time: 2 minutes
PeopleMetrics

Trusted Experience Management Partners

Word-of-mouth marketing is the best way to drive customer loyalty and organically create enthusiastic brand advocates.

In this session, we share 3 strategies to help you turn your customers into promoters, starting with Net Promoter Score (NPS) - a universal metric that helps you understand your relationship with customers and identify opportunities to turn passive customers into brand promoters.

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TRANSCRIPT:

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Posted on 05-13-2021