5 Survey Questions You Need to Ask Customers After a Recent Experience

Customer Experience | Survey Design | PeopleMetrics LIVE

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PeopleMetrics

Trusted Experience Management Partners

Your company is ready to build a customer-centric culture, and has committed to gathering and acting on customer feedback with a Voice of Customer program. Congratulations - that's fantastic! Now it's time to design your first customer survey.

In this session, we'll review the 5 questions you need to ask in your customer survey to get high response rates and actionable results that you can use right away to start improving customer experience at your organization.

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TRANSCRIPT:

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Posted on 05-27-2021