Peoplemetrics is looking for an Operations Support Analyst who is responsible for the technical health and configuration of PeopleMetrics Customer Experience Management (CEM) implementations. In addition to being an analytical thinker, they are a strategic team player. They are comfortable working in a fast-paced environment. They are comfortable with ambiguity and “filling in the blanks”. The right candidate will have a strong interest in working with enterprise software applications, an understanding of technical concepts, and knowledge of Customer Experience, process mapping, exception management and data analytics.
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