A Voice of the Customer (VoC) program driven by thoughtful and thorough strategic planning will not only help you achieve your customer experience objectives -- it has the power to positively transform your business time and time again.
In this session, customer experience experts will walk you through a best practices framework for developing your customer experience strategy around shared goals, survey design, data accessibility and more.
Sign up now to join us live, or receive a recording of the session afterwards.
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PeopleMetrics LIVE! is a weekly live webinar session where experts from our team answer YOUR questions about customer, employee and patient experience measurement and management – and sometimes we show you how you can achieve your goals using tools within our experience management platform. Tune in for short, casual conversations every Tuesday at 2:00pm ET.