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WATCH NOW: Using Patient Feedback to Develop Business Cases

Written by PeopleMetrics | Mar 6, 2022 10:39:32 PM

PeopleMetrics LIVE! | Pharma CX Episode#18 

Are you getting the most out of your Patient Support Service program? If you aren’t utilizing all aspects of the program feedback, the success of both your current and future patient outcomes might be at risk.

In this session, we will discuss how to develop a business case on the impact of Patient Support Services using patient and HCP feedback. We'll detail the value that Patient Support Service programs bring to patients including benefits like improved clinical outcomes, adherence, and access to care that drive an improved return on investment.

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PeopleMetrics LIVE! is a free online session where Experience Measurement experts from our team share their knowledge on Customer Experience Feedback Programs, Pharma Patient Support Services, and more. At the end of each session, we open the conversation up to the audience to answer all YOUR questions. Tune in for our short, casual conversations hosted Tuesday’s at 2:00pm ET.

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Our Pharma CX solutions are designed to help you achieve better outcomes through real-time feedback from patients, caregivers and HCPs... with over 20+ years of Pharma expertise, you can trust PeopleMetrics to help you measure and improve the patient experience from clinical trials to patient support services.

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