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Watch Now: Lessons Learned From Creating & Managing Patient Support Services

Written by PeopleMetrics | Jun 9, 2022 5:25:43 PM

PeopleMetrics LIVE! | Pharma CX Episode#20

In this session, our special client guest speaker Patrick Cary will share his experience developing successful patient support programs.  Patient-centricity often starts with implementing a successful patient support services program. But how do you know if you’ve set your program up for success? Patrick will discuss how patient support programs not only help you get a better understanding of your patient needs and pain-points, but also help drive onboarding and adherence.

 

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PeopleMetrics LIVE! is a free online session where Experience Measurement experts from our team share their knowledge on Customer Experience Feedback Programs, Pharma Patient Support Services, and more. At the end of each session, we open the conversation up to the audience to answer all YOUR questions. Tune in for our Tuesday afternoon specials for some short, casual conversations lead by experts in the CX industry.

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Our Pharma CX solutions are designed to help you achieve better outcomes through real-time feedback from patients, caregivers and HCPs... with over 20+ years of Pharma expertise, you can trust PeopleMetrics to help you measure and improve the patient experience from clinical trials to patient support services.

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