Our benchmarked PX15™ survey asks patients about what matters most to them
Rare Disease Expertise
Experts in getting feedback and insights from small patient groups
See It For Yourself
See how our software and services can take your Pharma CX to the next level
Surveys to Patients, Caregivers and HCPs
At key milestones (onboarding, 1st shipment, 3/6/12-month)
Patient Services Benchmarks
Benchmarks based on 15 survey questions approved by multiple pharma legal teams
Measure Internal Case Managers or Outsourced HUBs
Collect feedback whether your team is in-house, fully outsourced, or partially outsourced.
Continuous Real-Time Reporting in a Secure Software Platform
View and create dashboards with real-time reporting.
“PeopleMetrics Patient Services Compass™has enabled our Patient Services team to measure satisfaction, identify improvement areas, and have hard metrics in an ongoing fashion to ensure that our programs exceed our patient & caregiver expectations”
CONTACT PEOPLEMETRICS
Connect with an expert from our Pharma CX practice
