I'm obsessed with UML and documentation!
Ask me about continuous improvement!
I work best when lines of communication are open and free flowing and there’s strong documentation.
What's in your coffee? Espresso.
Favorite thing about Philadelphia: It’s home. I’ve lived in several other east coast cities and none of them felt as natural a fit as Philadelphia.
Go-to karaoke song: The literal sound of silence. It’s better for everyone.
Written by CEM experts who live and breathe customer experience every day.