I'm in the CX industry because I'm passionate about Customer Experience - it has the power to transform organizations and just help people have a better day.
My favorite thing about PeopleMetrics is our great team - motivated, dedicated, smart people who really come together to get things done.
Ask me about: why CX matters and how you can set your organization up for CX success.
My favorite thing about Philadelphia: I love the diversity - every neighborhood has its own vibe making Philly a great cultural melting pot.
When I'm not working, you can find me hanging out with my family, playing with my puppy or experimenting with cooking different cuisines.
Still on my bucket list: hiking to the bottom of the Grand Canyon, visiting Madagascar, running a marathon.
Written by CEM experts who live and breathe customer experience every day.