Pharma Patient Support Programs: The 3 Best Ways to Improve Customer Experience (CX)

Patient Services | Pharma | PeopleMetrics LIVE

Reading time: 3 minutes

Trusted Experience Management Partners

Best-in-class patient support programs are the price of admission for successful product launches, whether they're in-house or outsourced; with dedicated case managers or fully digital.

76% of patients expect their Pharma provider to offer patient support programs, and 85% of Pharma companies are expected to increase investment in these types of programs in the future (Accenture).

In this session, we
review 3 ways you can set your company apart from the competition by laser-focusing on improving the experience patients have with your patient support programs.


Watch on YouTube

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Posted on 06-17-2021