Net Promoter Score (NPS) Scale & Calculation

Free Resource for CX Professionals

Net Promoter Score (NPS) is a universal metric that helps you understand your relationship with customers, benchmark your company's performance, and identify opportunities to turn passive customers into brand promoters.

Use this free tool to understand how Net Promoter Score (NPS) is structured and calculated.
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Leading Hospitality & Lifestyle Brand

 

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Global Pharmaceutical Manufacturer