CBI's 20th Annual Patient Assistance & Access Programs Conference

March 4-6, 2019 | Renaissance Harborplace Hotel, Baltimore, MD

PeopleMetrics invites you to join us at CBI’s PAP 2019.

Register with promo code CPB878 to save $500*

During a time when copay programs and patient support are under intense scrutiny and insurance continues to plague many patients, PAP 2019 convenes over 450 leaders from the patient assistance and product access fields (manufacturers, copay foundations, non-profits, free clinics, advocacy organizations, hospitals). Join colleagues and over 50 distinguished speakers prepared to address the legal environment, industry best practices and policy watch-outs related to prescription access and financial assistance.

Join PeopleMetrics’ very own Sean McDade, PhD on Wednesday, March 6th for our workshop session, Next-Generation Patient Experience – Support, Adherence & Education. Come learn how leading pharmaceutical and biotech companies are leveraging real-time patient experience feedback throughout the treatment journey to ensure support programs are helping patients navigate access to care, affordability, drug delivery and administration.

PAP 2019 offers progressive insights and dynamic dialogue on pressing issues including:

  • The evolving healthcare landscape and the impacts on patient access and affordability
  • Emerging trends in copay restrictions, accumulators and maximizers
  • Progressing patient support programs in the digital age
  • Current state of patient assistance and OIG oversight
  • Trends and approaches in nursing support programs
  • Models to build an efficient and effective PAP
  • Technology and automation enhancement to improve the patient journey
  • Strategies to enhance collaboration and streamline patient support

Keynote presentations by industry experts will be complemented by Q&A, breakout sessions, panels, and networking events. Visit the event webpage for more information.

Register with promo code CPB878 to save $500*

We look forward to seeing you in Baltimore!

*Discount applies to standard rates only and may not be combined with other offers, categories, promotions or applied to an existing registration.

$500 Off PAP 2019 Registration with Discount Code CPB878


PanAgora Pharma's 6th Annual Pharma CX Summit

March 27-28, 2019 | The Grand Summit Hotel, Summit, NJ

PeopleMetrics invites you to join us at PanAgora's Pharma CX Summit.

Register with promo code PEOPLEMETRICS50 for 50% off registration

Now in its 6th year, the Pharma Customer Experience Summit (March 27-28, 2019) has become the premier CX event for the pharma industry. The conference brings together 150+ industry executives with the common goal of driving digital transformation and business outcomes through better customer experiences.

The conference focuses on three main customer segments – patients, payers, and providers – and examines how pharma can use technology, data, and design to drive customer engagement and outcomes in a real and measurable way. Attendees benefit from an intimate conference environment that fosters peer-to-peer interaction, collaboration, and networking. Conference speakers include pharmaceutical organizations and brands, tech companies, patient groups, CX business experts, leading solution providers, and outside-industry CX leaders.

Join PeopleMetrics’ very own Sean McDade, PhD on Wednesday, March 27th for a panel discussion on Design Thinking to Build Better Patient Experiences. Come learn how pharma marketers can develop a human-centered design process to connect with customers on a deeper level and reinforce the importance of the human experience in healthcare.

Join us this March 27-28 in Summit, NJ, and discover how pharma can design and execute a more seamless customer experience for patients, payers, and providers. Visit the event webpage for more information.

Register with promo code PEOPLEMETRICS50 for 50% off registration

We look forward to seeing you in Summit NJ!

50% Off PharmaCX Registration with Discount Code PEOPLEMETRICS50


written by CEM experts who live and breathe customer experience every day.

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