PeopleMetrics

Customer Experience

Relationship surveys to get your NPS baseline, transactional surveys to continuously improve your CX

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Pharma Customer Experience

Measure and improve the customer experience (patient, HCP, caregiver) in both commercial (patient services, salesforce effectiveness) and clinical settings

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Employee Experience

Get a regular pulse from your employees to improve employee engagement and the customer experience

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Customer Advisory Boards & Research

Partner with 50-300 of your high-impact customers and include their voice in key strategic decisions

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The Melior Group Joins PeopleMetrics!

I am thrilled to announce that PeopleMetrics has acquired The Melior Group. The Melior Group provides market research services, both qualit...

Get Started Measuring Patient Experience in Clinical Trials

Measuring patient experience in clinical trials is the right thing to do for all of your organization’s stakeholders. Explore how to get st...

5 Tips to Motivate Employees to Complete Employee Engagement Surveys

Getting employees to take surveys can be tricky. Here are some tips to improve survey response rates so you can work on improving employee ...

“We found the project ran smoothly, our manager was always available to assist us and help us navigate through the experience with best practices and customizing our dashboard to suit our needs.”

Jamie B. Denunzio, PHR/SHRM-CP

Chief Operating Officer
Riverfront Federal Credit Union

“We learned a lot through this process, but what was always clear was how well-versed your staff was and how easy-to-use your platform was. The feedback we've received from our internal stakeholders has been very positive, and being able to see our results in real-time is simply amazing. THANK YOU!”

Jill Vasant

SVP, Chief Marketing Officer
California Credit Union

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Customer Experience (CX) Blog

The Melior Group Joins PeopleMetrics!

Sean McDade, PhD

Pharma Customer Experience (CX) Blog

Get Started Measuring Patient Experience in Clinical Trials

Employee Experience (EX) Blog

5 Tips to Motivate Employees to Complete Employee Engagement Surveys

Sean McDade, PhD

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Jamie B. Denunzio, PHR/SHRM-CP

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