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Pharma Patient Experience

Pharma Patient Experience

Better outcomes through real-time feedback

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B2B Client Experience

B2B Client Experience

Reduce churn and drive revenue through ongoing feedback

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B2C Customer Experience

B2C Customer Experience

Deliver consistent experiences across every touchpoint

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The latest from our blog: 

Sean McDade, PhD | May 14, 2019 4:58:52 PM

Webinar | 8 Lessons from 4000+ Patient Conversations: How Patient Support Programs Drive Adherence With Real-Time Listening

Patient Services are a critical aspect of the patient experience. Patients expect Pharma companies to offer services to help them access, afford and understand ...

Reading time: 2 min
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Eric Marturano | Apr 24, 2019 10:56:17 AM

Are You Treating Your Patients As Partners?

Last week, many of us at PeopleMetrics attended the 17th Annual eyeforpharma Philadelphia conference at the Pennsylvania Convention Center – right down the ...

Reading time: 5 min
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Kirk Lohbauer | Apr 11, 2019 10:02:19 AM

Pharmaceutical Patients Expect a Better Experience – Know How To Design it Properly

A few weeks ago, CX experts in the pharmaceutical and life sciences space gathered at PanAgora Pharma's 6th Annual Pharma CX Summit in Summit, New Jersey to ...

Reading time: 8 min
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Democratize your customer experience management ecosystem with unlimited users, survey invitations, completes and dashboards.

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We have over 18 years of experience helping companies across industries continually raise the bar on customer satisfaction.

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