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Written by customer experience experts who live & breathe CX every day
Customer Experience (CX) Blog
The Melior Group Joins PeopleMetrics!
I am thrilled to announce that PeopleMetrics has acquired The Melior Group. The Melior Group provides market research services, both qualit...
Pharma Customer Experience (CX) Blog
Get Started Measuring Patient Experience in Clinical Trials
Measuring patient experience in clinical trials is the right thing to do for all of your organization’s stakeholders. Explore how to get st...
Employee Experience (EX) Blog
5 Tips to Motivate Employees to Complete Employee Engagement Surveys
Getting employees to take surveys can be tricky. Here are some tips to improve survey response rates so you can work on improving employee ...
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