Patient Support Services, whether offered in-house or outsourced, are a significant financial investment. It is important to continually measure, monitor and optimize this investment to maximize ROI.
Where should investment efforts be directed? What do patients value most about the patient support services they receive? What is most important to offer through digital channels? What are the gaps in services offerings?
In this webinar, we share feedback from Rheumatoid Arthritis patients about awareness, usage and satisfaction of Patient Support Services, and reveal who offers the BEST Patient Support Services for Rheumatoid Arthritis patients.
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