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Pharmaceutical

Pharmaceutical

Assess the impact of patient support services and drive adherence to treatment

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Clinical Trials

Clinical Trials

Increase patient enrollment, retention and adherence in clinical trials

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Location-Based Healthcare

Location-Based Healthcare

Ensure consistency in services delivered across locations

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Pharmaceuti

Pharmaceutical:
Feedback on Patient Support Programs

Transactional survey programs at key milestones to gather feedback on the patient experience throughout the treatment journey.

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Cost Effective Transactional Survey Programs

Effective Onboarding

Real-Time Feedback

Collect and view feedback in real-time as patients/HCPs provide input and indicate satisfaction/dissatisfaction with support programs

Continued Adherence

Effective Onboarding

Ensure that support programs are helping patients navigate access to care, affordability, drug delivery and administration

Real-Time Alerts

Continued Adherence

Gather feedback consistently throughout the treatment journey to support adherence and better meet patient needs throughout the lifecycle

Clinical Trials

Pharmaceutical:
Feedback on Marketing Messages

Quick surveys to measure marketing message awareness and recall, and ensure that concepts and messaging shared in product materials resonate with patients, caregivers and HCPs.

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Standardize Processes

Cost Effective

Quick survey pulses at a reasonable price

Identify & Prioritize

Real-Time Feedback

Collect and view feedback in real-time as patients/HCPs provide input

Increase Retention

Rapid Reporting

Create dashboards and generate reports quickly to address marketing questions

CONTACT PEOPLEMETRICS

Connect with an expert from our Patient Experience practice

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Test
Location-Based Healthcare

Clinical Trials:
Feedback on Clinical Trial Execution

Transactional survey programs at key milestones in trial execution to gather feedback on the patient experience and continually improve clinical trial design, execution and retention.

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Ensure Consistency

Cost Effective

Quick survey pulses at a reasonable price to standardize feedback collection from patients and HCPs

Real-Time Alerts

Real-Time Feedback

Collect and view feedback in real-time as patients/HCPs provide input

Segment Patients

Increase Retention

Increase retention by using patient feedback to drive improvements in trial design and execution

Clinical Trials

Clinical Trials:
Feedback on Patient Informational Materials

Quick surveys to ensure that information, concepts and messaging shared in clinical trial materials are easily understood by patients and caregivers.

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Standardize Processes

Cost Effective

Quick survey pulses at a reasonable price to collect feedback on informational material shared during clinical trials

Identify & Prioritize

Real-Time Feedback

Collect and view feedback in real-time as patients/HCPs provide input

Increase Retention

Increase Retention

Increase retention by using patient feedback to drive improvements in patient material clarity and design

CONTACT PEOPLEMETRICS

Connect with an expert from our Patient Experience practice

Let's Talk
Test
Location-Based Healthcare

Location-Based Healthcare

Establish transactional survey programs at key touchpoints to track, manage, and consistently improve the patient experience.

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Cost Effective

Ensure Consistency

Ensure Consistency

Ensure consistency across centers by creating benchmarks and goals

Real-Time Alerts

Real-Time Alerts

Receive alerts in real-time when patients provide feedback requiring immediate action

Segment Patients

Segment Patients

Segment patients based on survey responses, demographics and operational data

Contact PeopleMetrics

Connect with an expert from our Patient Experience practice

Let's Talk