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Patient Services

Patient Services

Assess the impact of patient support services and drive adherence to treatment

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Clinical Trials

Clinical Trials

Increase patient enrollment, retention and adherence in clinical trials

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Pharma Marketing

Pharma Marketing

Measure resonance and effectiveness of marketing collateral

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Pharmaceuti

PeopleMetrics Patient Services Compass™
Real-Time Feedback on Patient Services

Transactional survey programs at key milestones to gather feedback on the patient experience throughout the treatment journey.

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Cost Effective Transactional Survey Programs

Effective Onboarding

Real-Time Feedback

Collect and view feedback in real-time as patients/HCPs provide input and indicate satisfaction/dissatisfaction with support programs

Continued Adherence

Rapid Reporting

Create dashboards and generate reports in real-time to quickly address business questions and stay on top of patient feedback

Real-Time Alerts

Continued Adherence

Gather feedback throughout the treatment journey to ensure that support programs are helping patients navigate access to care, affordability and drug administration

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Connect with an expert from our Patient Experience practice

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Clinical Trials: Feedback on Clinical Trial Execution

Clinical Trials:
Feedback on Clinical Trial Execution

Transactional survey programs at key milestones in trial execution to gather feedback on the patient experience and continually improve clinical trial design, execution and retention.

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Ensure Consistency

Cost Effective

Quick survey pulses at a reasonable price to standardize feedback collection from patients, site coordinators, and other site staff

Real-Time Alerts

Real-Time Feedback

Collect and view feedback in real-time as patients, site coordinators, and other site staff provide input

Segment Patients

Rapid Reporting

Increase retention by using patient feedback to drive improvements in trial design and execution

Clinical Trials: Feedback on Patient Informational Materials

Clinical Trials:
Feedback on Patient Informational Materials

Quick surveys to ensure that information, concepts and messaging shared in clinical trial materials are easily understood by patients and caregivers.

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Standardize Processes

Cost Effective

Quick survey pulses at a reasonable price to collect feedback on informational material shared during clinical trials

Identify & Prioritize

Real-Time Feedback

Collect and view feedback in real-time as patients, site coordinators, and other site staff provide input

Increase Retention

Increase Retention

Increase retention by using patient feedback to drive improvements in patient material clarity and design

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Connect with an expert from our Patient Experience practice

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Pharma Marketing: Feedback on Marketing Messages

PeopleMetrics Marketing Insights™
Real-Time Feedback on Marketing and Product Materials

Quick surveys to measure marketing message awareness and recall, and ensure that concepts and messaging shared in product materials and disease state brochures resonate with patients, caregivers and HCPs.

View Summary
Ensure Consistency

Cost Effective

Quick survey pulses at a reasonable price

Real-Time Alerts

Real-Time Feedback

Collect and view feedback in real-time as patients/HCPs provide input

Segment Patients

Rapid Reporting

Create dashboards and generate reports quickly to address marketing questions

Contact PeopleMetrics

Connect with an expert from our Patient Experience practice

Let's Talk