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Pharmaceutical

Pharmaceutical

Assess the impact of patient support services and drive adherence to treatment by incorporating the voice of the patient

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Clinical Trials

Clinical Trials

Increase patient enrollment, retention and adherence in clinical trials by incorporating the voice of the patient

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Location-Based Healthcare

Location-Based Healthcare

Ensure consistency in services delivered across locations by incorporating the voice of the patient

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Pharmaceuti

Pharmaceutical

Establish transactional survey programs at key milestones in the patient journey to gather feedback on the patient experience and continually improve adherence.

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Effective Onboarding

Effective Onboarding

Ensure that patient support programs are helping patients navigate access to care, affordability, drug delivery and infusions

Continued Adherence

Continued Adherence

Have a consistent approach to periodically gathering patient feedback to support adherence to treatment

Real-Time Alerts

Real-Time Alerts

Receive alerts in real-time as patients provide feedback requiring immediate action, or indicate dissatisfaction with support programs

 
Clinical Trials

Clinical Trials

Establish transactional survey programs at key milestones in trial execution to gather feedback on the patient experience and continually improve adherence.

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Standardize Processes

Standardize Processes

Standardize processes to collect patient feedback on clinical trial design and execution

Identify & Prioritize

Identify and Prioritize

Identify and prioritize clinical trial cases requiring immediate corrective action

Increase Retention

Increase Retention

Increase clinical trial retention by using patient feedback to drive improvements

  
Location-Based Healthcare

Location-Based Healthcare

Establish transactional survey programs at key touchpoints to track, manage, and consistently improve the patient experience.

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Ensure Consistency

Ensure Consistency

Ensure consistency across centers by creating benchmarks and goals

Real-Time Alerts

Real-Time Alerts

Receive alerts in real-time when patients provide feedback requiring immediate action

Segment Patients

Segment Patients

Segment patients based on survey responses, demographics and operational data

Contact PeopleMetrics

Connect with an expert from our Patient Experience practice

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