Voice of the Customer for Banks is designed for retail banks with up to 50 branches.
This one-time customer survey takes a deep dive into your bank's client experience. It helps you better understand who your customers are, and defines your customer segments. Click here to learn more.
Our software helps employees respond immediately to customer issues. You can also learn what's resonating with your customers right now. Click here for more about CustomerMetrics.
The monthly subscription charge for this banking customer experience management solution is $6,250. Get 1 month free with an annual prepaid option, equating to $5,730 per month.
Additional Option: Receive a quarterly check-in with a customer experience expert to help you build your strategy for $500/month.
A Wows and Woes study can be completed in 6 weeks (assuming your customer data file is in order). The CustomerMetrics customer experience management software platform will launch 2-4 weeks following delivery of Wows and Woes report.