PeopleMetrics places a top priority on the security of customer data.
PeopleMetrics’ platform is SOC 2 compliant and certified by third party audit. Our processes and controls are reviewed on a regular basis by both internal and external parties including independent third-party auditors.
PeopleMetrics is also HIPAA compliant and constantly monitors all systems for ongoing compliance.
PeopleMetrics' works to ensure compliance with the European Union’s General Data Protection Regulation (GDPR). For additional details on how PeopleMetrics interacts with GDPR, please refer to:
For any specific questions related to GDPR, please contact GDPR@peoplemetrics.com.
PeopleMetrics™ takes customer data security seriously. Depending on the implementation, data is stored either in a secure data center or AWS cloud hosting.
Our offsite data storage vendor complies with the following standards:
ITAR, EU-US Privacy, SOC 1, SOC 2, HIPAA, GLBA, and PCI Colo
Additionally, AWS is compliant with all standards detailed here including SOC 1, SOC 2, and HIPPA:
All PeopleMetrics employees are required as a condition of employment to sign an NDA and store customer data only on encrypted devices as needed in the course of business.
Please contact your Customer Experience Manager if you need to request a copy of PeopleMetric's SOC-2.
PeopleMetrics works hard to protect your privacy, and your personal information. In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Also, cookies may be used to remember visitor preferences when interacting with our website.
Any information gathered is used to enhance the visitor experience when using our website. E-mail addresses will not be sold, rented, or leased to 3rd parties.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Cookies may may also be used to track your return visits to our website.
All Materials on this Site, whether separate or compiled, including, but not limited to, text, graphics, audio clips, logos, buttons, images, digital downloads, data compilations, software, icons, html code and xml code, as well as all copyright, patent, trademark, trade dress, and other rights therein, are owned by respective parties and/or licensed by PeopleMetrics, and are protected by United States and international intellectual property laws.
Written by CEM experts who live & breathe customer experience every day.