Posts written by Reshma Bennur

Creating better patient and customer experiences

All Patient Experience Patient Services Pharma Event Coverage
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Reshma Bennur | Sep 26, 2019 12:50:02 PM

Measure Patient Experience in Clinical Trials: It’s the right thing to do!

Why should Pharma companies focus on Patient Experience (PX) in clinical trials? Driving recruitment, improving retention, increasing adherence, reducing ...

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Patient Experience, Pharma, Clinical Trials
Reshma Bennur | Jul 2, 2019 10:38:23 AM

Pharma faces growing pains as demand for Patient Support Services increases

Designing and operationalizing a Patient Support Services program is complicated – there are so many decisions to make on which services to offer, how to ...

Reading time: 7 min
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Event Coverage, Patient Services, Pharma