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Our Books

We wrote the books on CX and Pharma CX - explore them now!

Listen Or Die Book Cover

Listen or Die

40 Lessons That Turn Customer Feedback Into Gold

 

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Pharma Customer Experience

20 Secrets to 10x Your CX and Boost Patient Outcomes

 

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PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research and workshops.

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