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Our Books

We wrote the books on CX and Pharma CX - explore them all now!

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The Psychology of Physician CX

12 Secrets for Physician Engagement in an Omnichannel World

 

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Listen or Die

40 Lessons That Turn Customer Feedback Into Gold

 

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Pharma Customer Experience

20 Secrets to 10x Your CX and Boost Patient Outcomes

 

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PeopleMetrics brings insights to life across NPS/CX programs, advisory boards, and custom research. Whether insights come from our research or yours, we activate them through human centered storytelling and senior level research expertise.

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