How to Think Like a 1000x Market Researcher (and Why It Matters)
Discover how top market researchers are thinking differently in the age of AI, shifting from technicians to strategic architects...
How to Become a 1000x Market Researcher (Without Writing a Line of Code)
If you’re a market researcher, insights professional, or CX leader trying to make sense of human data in an AI-driven world, this...
Why Most Market Researchers Will Be Obsolete in 3 Years
AI is dividing the insights world into 1000x professionals and those left behind. This post explores what the future of market...
Why I Started “Sean’s AI Signal” and What It Means for Insights
Explore why I launched Sean’s AI Signal, a weekly Substack curating the most important AI trends, and what they mean for insights,...
Mastering NPS: From Foundational to Elite: The Complete Series
Master NPS with this 10-part series from PeopleMetrics. Learn how to design effective surveys, close the feedback loop, activate...
From Foundational to Elite: How to Make NPS Really Work
Discover how to transform NPS from a simple survey score into a company-wide system that builds customer loyalty every day. Learn...
How to Set Effective NPS Goals That Drive Customer Loyalty Company-Wide
Struggling to turn NPS into a true growth engine? This guide helps CX and operations leaders embed NPS goals across teams, link...
How to Connect Employee Experience to NPS and Why It Makes You Elite
Most NPS programs ignore the biggest driver of customer loyalty: your employees. This guide shows how elite teams use eNPS...
How to Make NPS a Habit, Not Just a Project
The best NPS programs don’t just collect feedback—they build habits. Discover how elite companies embed NPS into their daily...