Let's Talk

PeopleMetricsPx is a software and services offering designed to help companies listen to patients continuously and utilize this feedback to improve their patient support program services.

PMPx-Icon-02

Access patient feedback in real-time

PMPx-Icon-01

Measure impact of patient support services

PMPx-Icon-03

Identify adherence risks in real-time

PM-Website-Platform-Screenshot_Mockup-Self-Service_Dashboards-LEFT

Software

  • Surveys to patients and caregivers at key milestones in the treatment journey

  • Surveys sent right after interaction with patient (e.g. welcome call, 1st infusion, onboarding, case manager interaction)

  • Real-time reporting in a secure platform

  • Pre-set Key Metrics dashboards/reports

  • Custom dashboarding

  • Notifications of adherence risk

View Summary
PM-Website-Platform-Screenshot_Mockup-Root_Cause_Analysis-RIGHT

Services

  • PM Px15 best practice survey questions

  • Custom client-specific survey questions

  • Ongoing survey fielding and feedback collection

  • Unlimited survey invitations and completes

  • Patient data stored securely

  • Honorarium not necessary (in our experience)

  • Offline summary report (10-15 slides)

View Summary
Logo_Takeda.png

PeopleMetricsPx has enabled our Patient Services team to measure satisfaction, identify improvement areas, and have hard metrics in an ongoing fashion to ensure that our programs exceed our patient & caregiver expectations”

CONTACT PEOPLEMETRICS

Connect with an expert from our Patient Experience practice

Let's Talk