Are you getting the most out of your Patient Support Service program? If you aren’t utilizing all aspects of the program feedback,...
Every industry has what we call “high-impact” customers. These are customers who require a unique, differentiated experience and a...
We’re excited to announce our CEO's #1 BEST SELLER, "Pharma Customer Experience - 20 Secrets to 10X your CX and Boost Patient...
We’re excited to announce our new book, "Pharma Customer Experience - 20 Secrets to 10X your CX and Boost Patient Outcomes”! This...
Patient support programs provide vital services to the patients they serve by meeting the core needs of financial and physical...
In this session, we'll share our approach to measuring customer experience with patient services in pharmaceutical companies, and...
In this session, we shared 3 tried-and-true CX strategies from traditional industries like hospitality and retail and apply them...
What can you do NOW to get your Pharma Patient Support Services feedback program ready for 2021? Watch this edition of...
