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Sean McDade, PhD | May 26, 2026
When Your CX Vendor Is Fighting for Survival, Who Is Fighting for You?
Reading time: 4 min
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Sean McDade, PhD | May 18, 2026
Your NPS Program Is Not About the Platform. It Never Was.
Reading time: 4 min
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Sean McDade, PhD | Apr 14, 2026
PeopleMetrics Is Back
Reading time: 6 min
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Sean McDade, PhD | Mar 19, 2026
In the AI Era, Trust Is the Most Valuable Data Asset
Reading time: 3 min
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Sean McDade, PhD | Jan 26, 2026
PeopleMetrics Celebrates 25 Years!
Reading time: 6 min
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