Why PeopleMetrics?

PeopleMetrics
PeopleMetrics Focus

Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

PeopleMetrics Partner

We are researchers at heart - we partner with you on program design, analysis, reporting and more

PeopleMetrics Software

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

About Us

20+ Years of Experience

We are a small team dedicated to helping our clients measure and improve the experiences of their high-impact customers.

PeopleMetrics Team Member

Browse Our Award Winning Blog

Humans Matter More Than Ever: Why AI Will Reinforce, Not Replace, Human Insight

Humans Matter More Than Ever: Why AI Will Reinforce, Not Replace, Human Insight

Discover why AI won’t replace human insight in market research, it will amplify it. The future of research is faster, smarter, and more hum...

You Have 12 Months: Why AI Will Redefine Market Research and Insights

You Have 12 Months: Why AI Will Redefine Market Research and Insights

AI won’t take your job. A smarter researcher using AI will. Here’s why insights professionals have 12 months to embrace Amplified Intellige...

From Skepticism to Transformation: The AX Curve in Market Research

From Skepticism to Transformation: The AX Curve in Market Research

The AX (Agentic Experience) Curve shows how AI in market research evolves from simple conversation tools to socially embedded systems that ...

Let's connect!

Review your current experience management program with one of our CX or EX experts

Contact PeopleMetrics