Why PeopleMetrics?
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Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

We are researchers at heart - we partner with you on program design, analysis, reporting and more

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

Mastering NPS: From Foundational to Elite: The Complete Series
Master NPS with this 10-part series from PeopleMetrics. Learn how to design effective surveys, close the feedback loop, activate Promoters,...

From Foundational to Elite: How to Make NPS Really Work
Discover how to transform NPS from a simple survey score into a company-wide system that builds customer loyalty every day. Learn the key h...