Why PeopleMetrics?

PeopleMetrics
PeopleMetrics Focus

Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

PeopleMetrics Partner

We are researchers at heart - we partner with you on program design, analysis, reporting and more

PeopleMetrics Software

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

About Us

20+ Years of Experience

We are a small team dedicated to helping our clients measure and improve the experiences of their high-impact customers.

PeopleMetrics Team Member

Browse Our Award Winning Blog

Bringing Insights to Life in the Age of AI

Bringing Insights to Life in the Age of AI

AI has entered a pivotal “snap” moment where adoption accelerates, expectations shift, and insight teams must evolve. This article explores...

Three Years Was All It Took to Reshape Everything

Three Years Was All It Took to Reshape Everything

Three years after discovering ChatGPT, the way we create, share, and feel insights has completely changed. Here’s how AI unlocked a new pur...

In the Age of AI Trust Becomes the Deciding Factor

In the Age of AI Trust Becomes the Deciding Factor

In this week’s AI Signal, I shared a simple poll that asked who people want to win the AGI race. What struck me was not the ranking but the...

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