Why PeopleMetrics?

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PeopleMetrics Focus

Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

PeopleMetrics Partner

We are researchers at heart - we partner with you on program design, analysis, reporting and more

PeopleMetrics Software

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

About Us

20+ Years of Experience

We are a small team dedicated to helping our clients measure and improve the experiences of their high-impact customers.

PeopleMetrics Team Member

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The Melior Group Joins PeopleMetrics!

The Melior Group Joins PeopleMetrics!

I am thrilled to announce that PeopleMetrics has acquired The Melior Group. The Melior Group provides market research services, both qualit...

The Melior Group Joins PeopleMetrics!
Sean McDade, PhD

November 08, 2022

Improving Customer Experience in Banking: 7 Promising Trends

Improving Customer Experience in Banking: 7 Promising Trends

Creating experience in banking is constantly evolving. Stay up to date with competitors by exploring these seven promising CX trends in the...

Improving Customer Experience in Banking: 7 Promising Trends
PeopleMetrics

November 01, 2022

Banking Customer Experience
Closed-Loop Customer Feedback: How to Drive Real CX Results

Closed-Loop Customer Feedback: How to Drive Real CX Results

If you want increased customer retention and happier customers, explore this guide to learn the five characteristics of a closed-loop custo...

Closed-Loop Customer Feedback: How to Drive Real CX Results
PeopleMetrics

August 22, 2022

Customer Experience

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