Why PeopleMetrics?

PeopleMetrics
PeopleMetrics Focus

Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

PeopleMetrics Partner

We are researchers at heart - we partner with you on program design, analysis, reporting and more

PeopleMetrics Software

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

About Us

20+ Years of Experience

We are a small team dedicated to helping our clients measure and improve the experiences of their high-impact customers.

PeopleMetrics Team Member

Browse Our Award Winning Blog

How to Get Started with Customer Experience Research Now

How to Get Started with Customer Experience Research Now

Customer experience research ensures your CX program stays up-to-date with your customers’ needs. Learn how to start a customer research pr...

How to Get Started Customer Experience Research Now
PeopleMetrics

February 21, 2023

Customer Experience
The Melior Group Joins PeopleMetrics!

The Melior Group Joins PeopleMetrics!

I am thrilled to announce that PeopleMetrics has acquired The Melior Group. The Melior Group provides market research services, both qualit...

The Melior Group Joins PeopleMetrics!
Sean McDade, PhD

November 08, 2022

Improving Customer Experience in Banking: 7 Promising Trends

Improving Customer Experience in Banking: 7 Promising Trends

Creating experience in banking is constantly evolving. Stay up to date with competitors by exploring these seven promising CX trends in the...

Improving Customer Experience in Banking: 7 Promising Trends
PeopleMetrics

November 01, 2022

Banking Customer Experience

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