Why PeopleMetrics?

PeopleMetrics
PeopleMetrics Focus

Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

PeopleMetrics Partner

We are researchers at heart - we partner with you on program design, analysis, reporting and more

PeopleMetrics Software

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

About Us

20+ Years of Experience

We are a small team dedicated to helping our clients measure and improve the experiences of their high-impact customers.

PeopleMetrics Team Member

Browse Our Award Winning Blog

Closed-Loop Customer Feedback: How to Drive Real CX Results

Closed-Loop Customer Feedback: How to Drive Real CX Results

If you want increased customer retention and happier customers, explore this guide to learn the five characteristics of a closed-loop custo...

Closed-Loop Customer Feedback: How to Drive Real CX Results
PeopleMetrics

August 22, 2022

Customer Experience
What’s a Customer Journey Map? Template & Crash Course

What’s a Customer Journey Map? Template & Crash Course

This introductory guide to customer journey mapping will give you everything you need to know to start driving serious CX improvements and ...

Customer journey mapping allows you to better serve customers while driving impact.
PeopleMetrics

May 12, 2022

Customer Advisory Boards (CABs): Frequently Asked Questions

Customer Advisory Boards (CABs): Frequently Asked Questions

Customer advisory boards (CABs) will help you gather invaluable feedback, increase customer loyalty, and give your business a cutting edge ...

Customer advisory boards can give your business a leg up and drive increased customer loyalty.
PeopleMetrics

March 25, 2022

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