Why PeopleMetrics?

PeopleMetrics
PeopleMetrics Focus

Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

PeopleMetrics Partner

We are researchers at heart - we partner with you on program design, analysis, reporting and more

PeopleMetrics Software

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

About Us

20+ Years of Experience

We are a small team dedicated to helping our clients measure and improve the experiences of their high-impact customers.

PeopleMetrics Team Member

Browse Our Award Winning Blog

Listen or Die with AI: The Complete Series

Listen or Die with AI: The Complete Series

Check out the complete Listen or Die with AI series!

Listen or Die with AI: The Complete Series
Sean McDade, PhD

April 22, 2025

Reflections on Revisiting Listen or Die in the Age of AI

Reflections on Revisiting Listen or Die in the Age of AI

How AI is revolutionizing Voice of Customer programs while core listening principles remain unchanged—exploring AI-powered feedback analysi...

Reflections on Revisiting Listen or Die in the Age of AI
Sean McDade, PhD

April 18, 2025

The Ultimate VoC Checklist for 2025 (In the Age of AI)

The Ultimate VoC Checklist for 2025 (In the Age of AI)

Discover the ultimate 2025 Voice of Customer (VoC) checklist—combining timeless CX best practices with cutting-edge AI strategies

The Ultimate VoC Checklist for 2025 (In the Age of AI)
Sean McDade, PhD

April 17, 2025

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