Why PeopleMetrics?

PeopleMetrics
PeopleMetrics Focus

Our focus is helping you measure and improve the experience of your high-impact customers (not sell you software licenses)

PeopleMetrics Partner

We are researchers at heart - we partner with you on program design, analysis, reporting and more

PeopleMetrics Software

Our software is built to help you understand and manage the experiences of your high-impact customers (and with unlimited users)

About Us

20+ Years of Experience

We are a small team dedicated to helping our clients measure and improve the experiences of their high-impact customers.

PeopleMetrics Team Member

Browse Our Award Winning Blog

PeopleMetrics Celebrates 25 Years!

PeopleMetrics Celebrates 25 Years!

Day One Starts Now.

PeopleMetrics Celebrates 25 Years! Day One Starts Now.
Sean McDade, PhD

January 26, 2026

Living in Two Worlds: Leading an Insights Company Through Quiet Change

Living in Two Worlds: Leading an Insights Company Through Quiet Change

It often feels like I’m living in two different worlds at the same time.

Living in Two Worlds: Leading an Insights Company Through Quiet Change
Sean McDade, PhD

January 23, 2026

Artificial Intelligence
Bringing Insights to Life in the Age of AI

Bringing Insights to Life in the Age of AI

AI has entered a pivotal “snap” moment where adoption accelerates, expectations shift, and insight teams must evolve. This article explores...

Bringing Insights to Life in the Age of AI
Sean McDade, PhD

December 09, 2025

Artificial Intelligence

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