PoepleMetrics partners with companies that share our passion for improving customer experience and ensuring that our shared clients reduce their churn rates and increase sales.
Who fits our partner profile?
Answer: B to C consulting companies that have existing customer experience practices and want to include an innovative Customer Experience Management platform as part of their offerings. Examples- Market Research firms that want to provide Customer Experience Surveys. Mystery shopping firms that want to extend their service offerings. Research companies that want a powerful SaaS-based survey engine. CRM consultancies that want to improve sales efficiencies by surveying prospects.
How do we partner?
Answer: PeopleMetrics provides Software as a Managed Service so our model allows for the partners to offer consulting services as a wrapper around our core survey, reporting and alerting services. Partners can provide their services throughout the lifecycle of a typical Voice of Customer Program. Partners can provide qualitative work up front to establish the key metrics to measure. Partners can project manage the process during the rollout and survey distribution as well as provide post survey reporting and data analytics too.
Partner Program Levels
Referral Partner- You want to refer us a warm lead where you have a relationship and you have identified their interest in Customer Experience Management platform. You get us introduced and we manage the sales process.
Reseller- You want to jointly sell the solution with our help on solution creation and product demonstrations. You manage the commercial elements and the contractual process.
Certified Partner- You want to manage the entire sales process which includes the marketing, prospecting, lead generation, sales execution and contracting process. You have pre-sales engineers that manage the scoping of solutions and the product presentations and demonstrations.
Request more information about our partner program:
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