The world has changed, and the way people communicate has changed along with it. With texting and video chat being more popular than ever, it’s imperative that your customer feedback program keeps up to date on the way your customers want to speak with you.
In this special PeopleMetrics LIVE! session, our customer experience experts will dive into these two methods, text and video feedback, to show you how modern companies are using them to get more feedback and richer feedback that drives results in your customer feedback program.
Sign up now to join us live, or receive a recording of the session afterwards.
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PeopleMetrics LIVE! is a weekly live webinar session where experts from our team answer YOUR questions about customer, employee and patient experience measurement and management – and sometimes we show you how you can achieve your goals using tools within our experience management platform. Tune in for short, casual conversations Tuesday's at 2:00pm ET.
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Our CX solutions are designed to deliver a consistent experience every time... your dedicated account manager brings 20+ years of CX expertise into your program, with unlimited users to give everyone access to CX insights.
Discover our award-winning Customer Experience (CX) blog
Read our CEO's book, Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold
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