Webinar Dec 13, 2022 - 2 PM (EST)
3-Step Plan to Boost Your 2023 CX Program
PeopleMetrics LIVE! | CX Episode#27
About the webinar
The end of 2022 is just around the corner, but do you have your CX program plan in-place for the new year? Are you utilizing the customer feedback collected this year to help determine your 2023 CX program?
In this session, our industry experts walk you through a 3-step customer experience framework that will help you to properly evaluate your current Voice of the Customer program as well as determine your 2023 CX strategy to drive customer-centricity and organizational alignment.
PeopleMetrics LIVE! is a free online session where Experience Measurement experts from our team share their knowledge on Customer Experience Feedback Programs, Pharma Patient Support Services, and more. At the end of each session, we open the conversation up to the audience to answer all YOUR questions. Tune in for our Tuesday afternoon specials for some short, casual conversations lead by experts in the CX industry.
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