PeopleMetrics | Feb 8, 2012 3:50:00 AM

Empowering Employees: Three Actions to Improve Employee Engagement

If you are looking for ways to better empower your employees, here are three recommended actions:

Reading time: 3 min
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Customer Engagement, Voice of the Customer, Voice of the Employee, Customer-Centric Culture, Employee Experience
PeopleMetrics | Sep 24, 2009 5:13:00 AM

Fun: The Secret Ingredient in Employee Engagement

Western cooking traditionally recognizes four major tastes: sweet, salty, sour, and bitter. The Japanese, however, add a fifth taste called unami, or savory ...

Reading time: 6 min
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Customer Engagement, Employee Satisfaction Surveys, Employee Experience
PeopleMetrics | Jun 3, 2009 6:06:00 AM

Five Frugal Ways To Recognize Employees

While the pressure to produce ever-higher levels of productivity can de-prioritize employee recognition, lack of personal recognition in the workplace can have ...

Reading time: 4 min
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Customer Engagement, Employee Experience
PeopleMetrics | May 21, 2009 5:47:00 AM

Dream Jobs: Companies With the Best Employee Engagement Scores

How do you measure your business’ success? Employee Engagement is one of the most telling measurements. This is because engaged, passionate employees create ...

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Customer Engagement, Customer Feedback, Employee Experience
PeopleMetrics | Apr 15, 2009 8:21:00 AM

Employee Recognition: Engagement Fuel

What do Costco, Google, and Wegman's have in common? More than you might think. All three successfully forge emotional connections with guests, earning them ...

Reading time: 4 min
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Customer Engagement, Employee Satisfaction Surveys, Employee Experience