Deeper Customer & Employee Due-Diligence
Intelligently manage the risk of investments
and lay the foundation for continued customer success.
While an emphasis on financial & operational performance is paramount, private equity and corporate M&A firms need to understand an acquisition company’s relationship with its customers & employees to validate assumptions and uncover challenges & opportunities that often go unmeasured. Including customer & employee feedback in all due-diligence not only reduces risk, but ultimately lays the foundation for an acquisition company's continued success in the eyes of their employees & customers.
The Challenge
While operational & financial performance data may be straightforward, assessing a company’s true customer & employee sentiment is challenging.
Our Solution
Survey a company’s customers & employees to get a clear picture of sentiment & satisfaction around their people, products & processes.
Program Benefits
Enhance the due-diligence process with data to validate assumptions, identify challenges & opportunities, and reduce overall risk of investments.