Clients expect more than an annual visit
from their accounting firm at tax season.
Tax, audit & advisory firms are critical financial partners to individuals, corporations, partnerships, not-for-profits, & government agencies around the world. But with little to differentiate one firm from another, it is imperative that these firms retain current clients if they wish to grow in such a competitive space. Insights from client feedback can be leveraged to reduce churn, increase referrals, benchmark performance, and differentiate products & services by delivering outstanding client experiences.