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Surveys to Patients, Caregivers and HCPs

Surveys to Patients, Caregivers and HCPs


At key milestones (onboarding, 1st shipment, 3/6/12-month)


Patient Services Benchmarks

Patient Services Benchmarks

Benchmarks based on 15 survey questions approved by multiple pharma legal teams
Measure Internal Case Managers or Outsourced HUBs

Measure Internal Case Managers or Outsourced HUBs


Collect feedback whether your team is in-house, fully outsourced, or partially outsourced.
Continuous Real-Time Reporting in a Secure Software Platform

Continuous Real-Time Reporting in a Secure Software Platform

View and create dashboards with real-time reporting.

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PeopleMetrics Patient Services Compass™ has enabled our Patient Services team to measure satisfaction, identify improvement areas, and have hard metrics in an ongoing fashion to ensure that our programs exceed our patient & caregiver expectations”

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