PeopleMetrics

Are your customer experience surveys mobile-friendly? Find out how having mobile-friendly customer experience surveys can help...

A poor customer experience with Teleflora leads to customer loyalty with a local flower shop.

Misha Collins from Supernatural is an example of how to use social media to improve customer experience.

Designing an informed and focused incentive program is a key part of a good customer experience strategy.

What a tailor can teach you about customer experience strategy and customer loyalty.

PeopleMetrics congratulates Michelle Morris of Crowe Horwath LLP for winning a Customer Experience Day 2014 Impact Award.

In time for Customer Experience Day, PeopleMetrics is launching a new website and thanking our clients for showing their love for...

Learn from your Brand Ambassadors about employee engagement and improving customer experience.

Want to provide an ultimate customer experience, improve customer retention, and improve your customer experience strategy?

Customer Experience (CX) Blog