As we all know, patients are also consumers. The patient who is onboarding onto a new medication has also had consumer experiences that set their ...
FREE WEBINAR: Thursday, September 24th 2020 @ 2:00pm ET
More and more pharmaceutical manufacturers are offering patient services for their medications, and with that, they need to make numerous decisions on how they ...
Last week, PeopleMetrics attended CBI’s 14th Hub and SPP Model Optimization conference at the Loews Hotel in Center City Philadelphia. At this conference, ...
WEBINAR DATE: Tuesday, February 11th 2020 @ 2:00pm ET
Why should Pharma companies focus on Patient Experience (PX) in clinical trials? Driving recruitment, improving retention, increasing adherence, reducing ...
Pharma CX is most simply defined as the application of the principles of Customer Experience industry to the pharmaceutical and biotechnology industries. Too ...
Designing and operationalizing a Patient Support Services program is complicated – there are so many decisions to make on which services to offer, how to ...
