The very best pharmaceutical companies don't just launch products, they launch experiences. Pharma companies invests money in things like clinical efficacy, ...
Including the patient’s voice in clinical trials drives key outcomes such as patient recruitment and retention. In this session, we discuss how Pharma ...
To fully embrace Pharma CX, the customer experience needs to be pervasive throughout Pharma organizations, from clinical to commercial. Every moment of truth. ...
The pharma customer journey spans across clinical and commercial; and includes patients, caregivers, HCPs and more. There is an increasing need in the ...
"Pharma CX" might sound a lot like market research, and while there are some similarities, there are also key distinctions that can provide a huge advantage to ...
How to Achieve Patient-Centricity in the Pharmaceutical Industry Pharma marketing teams use phrases like "patient-centric," "patient focused," and "patient ...
How To Measure The Impact of Pharma Patient Support Services: Avoid These 3 Common Missteps Customer focus in the pharmaceutical industry is on the rise, and ...
How to Improve Pharma Customer Experience: 3 Strategies From CX Leaders Pharma CX is relatively new and super exciting. Customer focus in the pharmaceutical ...
Planning for Pharma Patient Support Services Experience in 2021 What can you do NOW to get your Pharma Patient Support Services feedback program ready for ...
