Customer Engagement: Calculating the True Cost of a Lost Customer
Customer satisfaction is influential to the success of your business. Here's what it costs to lose a customer.
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Customer satisfaction is influential to the success of your business. Here's what it costs to lose a customer.
Using customer feedback can help you improve customer satisfaction and bring back customers.
Many companies drop the ball on following up after customer surveys.
Customer feedback can help increase sales by getting you in tune with your customer base.