Webinar Nov 15, 2022 - 2 PM (EST)

PeopleMetrics & The Melior Group are joining Forces!

PeopleMetrics LIVE! | CX Episode#26

About the webinar

PeopleMetrics recently announced the acquisition of The Melior Group (CLICK FOR PRESS RELEASE DETAILS). Join us for a special session of PeopleMetrics LIVE! on 11/15 where Linda McAleer (EVP Research) and Liz Cohen (VP Research) will share highlights from their years of strategic market research experience. 

Linda, Liz , and Sean McDade Ph.D. will discuss The Melior Group’s industry expertise, project design approach, and storytelling ability that brings data to life.  We will also touch on the convergence of Experience Management and Market Research and what it means for researchers and customer experience teams. Finally, Linda, Liz, and Sean will provide their perspectives on making the most of your data in 2023 and beyond.   

 

 

Speakers


 

PeopleMetrics LIVE! is a free online session where Experience Measurement experts from our team share their knowledge on Customer Experience Feedback Programs, Pharma Patient Support Services, and more. At the end of each session, we open the conversation up to the audience to answer all YOUR questions. Tune in for our Tuesday afternoon specials for some short, casual conversations lead by experts in the CX industry.

FOLLOW US ON SOCIAL!

YouTube  |  LinkedIn  |  Twitter  |  Instagram  |  Facebook


Resource Center

Browse our latest blogs

Unlock the ‘Why’: How to Use Open-Ended Feedback and Driver Analysis to Make NPS Actionable

Unlock the ‘Why’: How to Use Open-Ended Feedback and Driver Analysis to Make NPS Actionable

The NPS score is just the start. Learn how to capture the “why” behind customer feedback, analyze open-ended responses, and uncover the ins...

How to Run an NPS Survey That Actually Works

How to Run an NPS Survey That Actually Works

Learn how to design and run an NPS survey that delivers meaningful, actionable insights, not just a score. Timing, sampling, and survey des...

What NPS Is (And What It Isn’t)

What NPS Is (And What It Isn’t)

Net Promoter Score is one of the most widely used—and misunderstood—customer loyalty metrics. In this article, we break down what NPS reall...