PeopleMetrics | Nov 23, 2020 4:26:45 PM

WATCH NOW: How Do You Creatively (and Affordably) Recognize Employees in 2020? | PeopleMetrics LIVE!

How Do You Creatively (and Affordably) Recognize Employees in 2020? How does employee recognition impact your bottom line?  Does recognizing employees actually ...

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Customer-Centric Culture, Employee Experience, PeopleMetrics LIVE
PeopleMetrics | Nov 13, 2020 12:15:50 PM

WATCH NOW: How Can You Improve Internal Communications for a Better Employee Experience (EX)? | PeopleMetrics LIVE!

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Employee Experience, Communication, PeopleMetrics LIVE
PeopleMetrics | Nov 6, 2020 11:15:47 AM

WATCH NOW: How Do You Motivate Employees To Complete Surveys? | PeopleMetrics LIVE!

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Employee Satisfaction Surveys, Employee Experience, PeopleMetrics LIVE
PeopleMetrics | Oct 30, 2020 12:28:49 PM

WATCH NOW: How Do You Get Employees To Care About Customer Experience? | PeopleMetrics LIVE!

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Customer Experience, Employee Experience, PeopleMetrics LIVE
PeopleMetrics | Apr 27, 2020 2:25:08 PM

INFOGRAPHIC | Employee Experience in a COVID-19 World

In March of 2020, PeopleMetrics conducted an independent study to find out how employees across the US perceive their employer's response to COVID-19. We found ...

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Independent Research, Employee Experience, COVID-19
PeopleMetrics | Apr 8, 2020 9:32:12 PM

WEBINAR RECORDING | New Study Reveals Top 3 Priorities for Employers During COVID-19

WEBINAR RECORDING Did you know... Unhappy employees can have significant negative impacts on experience (CX or PX), and our newest study found that 55% of ...

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Webinar, Employee Experience, COVID-19
PeopleMetrics | Apr 8, 2020 9:19:07 PM

55% of American Workers are Unhappy with Their Employer's Response to COVID-19

Today PeopleMetrics announced survey results of 1008 full-time employees across the United States on how their employer is handling the COVID-19 pandemic. ...

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Independent Research, Employee Experience, COVID-19
PeopleMetrics | May 12, 2015 7:30:00 AM

14% of Zappos Staff Quits (Which is Just Fine for Employee Engagement)

Customer experience darling Zappos recently reported 210 of its employees have resigned. That’s about 14% of their workforce. The exodus stems from an ...

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Customer Experience, Customer Experience Strategy, Voice of the Employee, Customer-Centric Culture, Customer Experience Management Solutions, Employee Experience
PeopleMetrics | Sep 12, 2012 3:50:00 AM

A Culture of Appreciation and Its Effect on Employee Engagement

In a previous post titled Employee Recognition and the Customer Experience, we looked at how customer experience leaders can use employee recognition to align ...

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Customer Experience, Customer Experience Strategy, Customer-Centric Culture, Employee Experience