Sean McDade, PhD | Aug 25, 2020 4:30:23 PM

Using Positive Psychology to Boost the Employee Experience

The field of positive psychology examines how people can become happier by focusing on the meaningful, positive aspects of their lives. Researchers who study ...

Reading time: 3 min
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Voice of the Employee, ROI, Employee Experience
Sean McDade, PhD | Aug 18, 2020 10:59:16 AM

Empowering Employees: 2 Suggestions to Improve the Employee Experience

The employee experience has never been more important and most elusive at the same time. As more work goes remote, it certainly has many benefits, but it ...

Reading time: 4 min
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Voice of the Employee, Best Practices, Employee Experience
Sean McDade, PhD | Aug 12, 2020 12:01:14 PM

3 Ways to Use Friendly Competition to Improve the Employee Experience

Competition drives business. Your employees are already competing for bids and projects with other companies. But what about competition within the company? A ...

Reading time: 5 min
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Voice of the Employee, Best Practices, Employee Experience
Sean McDade, PhD | Jul 14, 2020 2:26:55 PM

3 Common Causes of Employee Disengagement

This the second recent blog post that focuses on employee disengagement and a poor employee experience. Here, I outline the three most common causes of a poor ...

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Voice of the Employee, Best Practices, Employee Experience
Sean McDade, PhD | Jun 30, 2020 1:58:26 PM

10 Sources of Workplace Stress That Impact Employee Experience

Workplace stress costs companies millions of dollars every year. It leads to higher turnover and absenteeism, increased worker’s compensation and disability ...

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Voice of the Employee, Best Practices, Employee Experience
PeopleMetrics | May 12, 2015 7:30:00 AM

14% of Zappos Staff Quits (Which is Just Fine for Employee Engagement)

Customer experience darling Zappos recently reported 210 of its employees have resigned. That’s about 14% of their workforce. The exodus stems from an ...

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Customer Experience, Customer Experience Strategy, Voice of the Employee, Customer-Centric Culture, Customer Experience Management Solutions, Employee Experience
PeopleMetrics | Jul 24, 2012 4:15:00 AM

Five Signs That Your Employee Experience is Toxic

In a podcast earlier this year Freakonomics Radio, hosted by economist and author Stephen J. Dubner, asked listeners for their thoughts on workplace morale. ...

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Employee Satisfaction Surveys, Voice of the Employee, Employee Experience
PeopleMetrics | Jan 11, 2012 3:59:00 AM

Understanding Employee Engagement and the Employee Experience

Engaging employees can be a daunting task, and with all of the jargon out there, it’s easy to get lost and not know what next steps to take. In this post, we ...

Reading time: 7 min
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Customer Experience Strategy, Voice of the Employee, Customer-Centric Culture, Employee Experience
PeopleMetrics | Nov 16, 2011 3:48:00 AM

Using the Voice of the Employee to Improve the Employee Experience

Employee engagement surveys have become an HR staple. In spite of their prevalence, a recent survey by TLNT and HRmarketer revealed that many of these surveys ...

Reading time: 5 min
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Employee Satisfaction Surveys, Voice of the Employee, Employee Experience