How to Improve Pharma Customer Experience: 3 Strategies From CX Leaders Pharma CX is relatively new and super exciting. Customer focus in the pharmaceutical ...
Planning for Pharma Patient Support Services Experience in 2021 What can you do NOW to get your Pharma Patient Support Services feedback program ready for ...
Got a few minutes? This webinar reviews 7 common mistakes that our team has seen in our 5+ years of fielding Patient Support Services surveys for ...
WEBINAR DATE: Tuesday, February 11th 2020 @ 2:00pm ET
Why should Pharma companies focus on Patient Experience (PX) in clinical trials? Driving recruitment, improving retention, increasing adherence, reducing ...
Pharma CX is most simply defined as the application of the principles of Customer Experience industry to the pharmaceutical and biotechnology industries. Too ...
Designing and operationalizing a Patient Support Services program is complicated – there are so many decisions to make on which services to offer, how to ...
“Marketing without data is like driving with your eyes closed.” In my previous life in pharmaceutical market research, I heard this phrase in keynote speeches ...
Last week, many of us at PeopleMetrics attended the 17th Annual eyeforpharma Philadelphia conference at the Pennsylvania Convention Center – right down the ...
