Pharma CX (customer experience) is completely changing how pharma companies onboard patients to new medications, drive long-term adherence, and improve their ...
More patients than ever are using support programs from Pharmaceutical companies, and while each program is unique, there are 5 critical patient needs that ...
The most effective, award winning pharma patient support programs focus on improving the customer experience to meet ever-evolving patient and provider ...
Adoption of digital patient engagement tools, offerings and solutions drives a better patient experience with pharmaceutical patient support services. Digital ...
Best-in-class patient support programs are the price of admission for successful product launches, whether they're in-house or outsourced; with dedicated case ...
The very best pharmaceutical companies don't just launch products, they launch experiences. Pharma companies invests money in things like clinical efficacy, ...
Including the patient’s voice in clinical trials drives key outcomes such as patient recruitment and retention. In this session, we discuss how Pharma ...
To fully embrace Pharma CX, the customer experience needs to be pervasive throughout Pharma organizations, from clinical to commercial. Every moment of truth. ...
The pharma customer journey spans across clinical and commercial; and includes patients, caregivers, HCPs and more. There is an increasing need in the ...
